City Bureau
Karen Viado is a highly skilled Lead Design Researcher at Read/Write Library, specializing in research strategies to enhance website usability for local communities. With experience as a Co-Organizer, UX Researcher, and Designer for the Chicago Digital Accessibility & Inclusive Design Meetup, Karen advocates for inclusive design and organizes community-focused events. Additionally, Karen contributes as a Documenter for City Bureau, focusing on government transparency, and previously led design research for Edgewater Village Chicago. A former UX Design Fellow at General Assembly, Karen has developed comprehensive design portfolios that incorporate both qualitative and quantitative research. Karen holds a Bachelor’s degree in Anthropology from the University of Michigan and completed an immersive UX Design program at General Assembly.