Hamad Alabdulwahed

Hamad Alabdulwahed is a skilled social media and customer service professional with experience in various roles across multiple companies. Currently serving as a Social Media / CSR at City Group Co. KSCP since October 2022, Hamad played a pivotal role in the launch and success of Kuwait's first on-demand transport service, Citylink Shuttle, while ensuring exceptional customer service. Previously, as a Social Media Representative at Xcite by Alghanim Electronics from January 2021 to October 2022, Hamad managed social media interactions and handled customer inquiries across multiple platforms. Earlier experience includes a role as Call Center Agent, where responsibilities included customer support and complaint resolution. Hamad’s career began at CloudyKW as a Sales and Marketing Specialist and Store Manager, focusing on merchandise management and brand representation. Hamad holds a Bachelor of Business Administration in Marketing from Kuwait University, completed in 2020.