Emma Woodhead

Emma Woodhead is an experienced Account Manager at City & Guilds since May 2015, specializing in customer support for PTPs and FE Colleges. Emma focuses on promoting growth and development for centers through effective employer and learner engagement while adapting to sector changes. Previously, Emma held the position of Customer Service Advisor, where responsibilities included resolving over 50 customer queries daily, collaborating with various departments for effective resolutions, and achieving monthly management targets. Prior experience also includes working as a Contract Compliance Officer at Woodspeen Training from November 2012 to January 2015. Emma completed education at Woodkirk High School from 2006 to 2011.