City & Guilds
Marigo Sevastopulo has extensive experience in operational management and customer service within the assessment and travel sectors. Since April 2003, Marigo has been with City & Guilds, progressing from Service Improvement Manager to End Point Assessment Service Operations Manager, overseeing teams in the UK and India to facilitate the delivery of End Point Assessments. Prior roles include Management Consultant at ebookers.com Deutschland GmbH, where Marigo focused on enhancing customer service processes, and various managerial positions at Delta Air Lines involving the management of large contact center teams. Marigo holds a Diploma in Travel & Tourism Management from LSB College, Dublin, and a Leaving Certificate from St. Dominic's High School, Dublin.
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City & Guilds
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City & Guilds is a leading awarding organisation for work-based qualifications. We offer more than 500 qualifications through 8,500 colleges and training providers in 81 countries worldwide. We employ over 1,000 people and award 1.9 million certificates every year. A City & Guilds Group Business.