Jackson Vu

Jackson Vu is a Technical Solutions Specialist at City Hive, Inc. since October 2025, with a diverse background in technical support roles spanning multiple companies. Prior experience includes serving as a Technical Support Team Lead, Technical Support II, and Product Support Specialist at Pallet from October 2023 to October 2025, and as a Customer Support Engineer at Reprise from January 2022 to January 2023, where Jackson provided client support and utilized HTML/CSS/JavaScript for troubleshooting. Other roles include serving as an ESC Agent at ExecOnline, Inc. and a Software Engineering Fellow at General Assembly, gaining extensive training in software development. Jackson holds a Bachelor's degree in Digital Communication and Media/Multimedia from Hunter College and a Certificate of Completion in Software Engineering Immersive from General Assembly.