Kara Hill

Kara Hill is a seasoned professional with over 14 years of experience in strategy, process design, and operational enablement within various sectors, including financial services, healthcare, HR, IT, and nonprofit. Currently serving as a Knowledge Management Specialist and IT Technical Writer at City National Bank, Kara specializes in developing technical documentation and self-service portals. Previous roles include Project Lead with Knowledge Management at Tech Mahindra, HR Vice President and Policy Writer at Union Bank, and Vice President at Mitsubishi UFJ Financial Group, where expertise in policy development and organizational change management was demonstrated. Kara is pursuing an Executive MBA in Business Administration, focusing on Management and Operations at William Paterson University of New Jersey, following a Master of Business Administration in Digital Marketing, Human Resources, and Information Technology from Rutgers University.