City National Bank
Michael Stone is an experienced professional specializing in incident management and service restoration within the banking and technology sectors. Currently serving as Vice President - Incident Manager at City National Bank since July 2018, Michael has led initiatives to streamline incident response, reduce business impact, and improve documentation processes for senior leadership. Previously, Michael held various roles at GE Digital from August 2012 to October 2017, focusing on ITSM incident management and service reliability. Early career experiences include supporting banking technical services at Vantiv and enhancing customer service at Cedar Fair Entertainment Company. Michael holds a high school diploma from Northwest High School and has pursued further education through Codecademy.
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City National Bank
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With $50.3 billion in assets, City National Bank provides banking, investment and trust services through 71 offices, including 19 full-service regional centers, in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville, Atlanta, Minneapolis and Washington, D.C. In addition, the company and its investment affiliates manage or administer $67.5 billion in client investment assets.