Wes Rundbaken

Wes Rundbaken is an experienced process manager with a focus on configuration management and IT service management, currently serving at City National Bank since February 2021. Responsibilities include leading the development of the City National CMDB in ServiceNow, collaborating with stakeholders, and ensuring compliance with regulatory requirements. Prior roles include process manager at InterContinental Hotels Group, managing end-user support for Gwinnett County Government, and various leadership positions at McKesson, where responsibilities ranged from ITSM tools to enterprise directory services. Wes holds a Bachelor's degree in Business Administration from Georgia State University and has completed various professional certifications, including ITIL and Scaled Agile training.