City Net Homeless Services
Jennifer Nguyen is a dedicated mental health specialist currently employed by the County of Orange since June 2024, with extensive experience in housing navigation at City Net Homeless Services since April 2019. At City Net, Jennifer has effectively engaged with clients through diverse communication channels to resolve concerns and maintain long-lasting relationships, achieving an impressive 85% client retention rate and a 100% success rate in meeting housing goals. Previous roles include case manager, where Jennifer provided essential services to over 50 homeless clients monthly, and substitute instructional aide at Anaheim Union High School District, ensuring a 100% graduation rate. Jennifer's career began at the University of California, Riverside, where skills in customer support and technology training were developed. Jennifer holds a Bachelor of Arts in Psychology from the University of California, Riverside.
City Net Homeless Services
City Net is a team of nonprofit professionals committed to connecting neighbors experiencing homelessness to transformative care and creative housing solutions, ending homelessness in the communities we serve. In many cases, we are contracted by cities and regions to lead multi-sector homeless collaboratives, which unite city and county agencies, law enforcement, non-profit organizations, businesses, advocacy groups, concerned citizens and the faith community in a singular effort to address and end homelessness in the community. The coordination of care among these groups results in shared goals and successes greater than the sum of the individual parts. When local needs require it, City Net deploys staff in direct service provision through street outreach and case management services. Street outreach seeks to connect unsheltered homeless neighbors with emergency shelter, housing, or critical services, and provide urgent, non-facility-based care. These activities are intended to help homeless neighbors obtain appropriate supportive services, including permanent housing, medical and mental health treatment, counseling, supervision, and other services essential for achieving independent living, case management, and other federal, state, local, or private assistance available to assist the program participant in obtaining housing stability. City Net also works to mobilize community resources, including meals, volunteers, donations and advocacy, to coordinate care in emergency shelters, parks, and other public areas where homeless neighbors live. These efforts seek to reduce wasteful duplication and fill missing gaps in the continuum of care, with the long-term goal of ending homelessness by providing homeless neighbors a stable context in which their emergency needs are met, so they can work on sustainable housing plans. City Net is a 501(c)(3) non-profit, a dba of Kingdom Causes. Federal Tax ID 57-1162424.