City of Austin
Marcia Brooks is an experienced professional in human resources and administrative support, currently serving as Division Manager for the City of Austin since April 2017. Prior roles at the City of Austin include Manager where comprehensive assessments and recommendations for business processes were conducted from August 2004 to March 2016, and Emergency Communications Manager overseeing the 9-1-1 Contact Center. Additionally, Marcia held the position of 311 Citywide Info Center Manager. Prior to these roles, Marcia served as Contact Center Supervisor at Verizon Communications from November 1997 to November 2003. Educational qualifications include an MBA in Marketing and a BBA in Human Resource Management, both obtained from Ohio University.
This person is not in any teams
This person is not in any offices
City of Austin
7 followers
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees. The City Manager, appointed by the City Council, is responsible to the Council for the management of City employees, and for the administration of all City affairs.