Recreation Program Supervisor (events, Races, & Rides)

Safety Status:             None

SUMMARY: The Recreation Program Supervisor over events, rides, and races collaborates with the Recreation Services Manager to effectively serve as the Chief Administrator of the Run Bentonville Brand and director of the Square 2 Square Bike Rides. This role demands strong leadership to plan and execute nine annual events aligned with the mission and goals of Bentonville Parks and Recreation. The position requires outstanding leadership qualities, exceptional communication, superior customer service, and robust organizational skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are not intended to serve as a comprehensive list of all duties performed by the employee in this classification, but only as a representative summary of the primary duties and responsibilities. Reporting relationships, work assignments, and work schedules may change to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.

Leadership:

• Oversee operations, programming, and administration of seven running races and two bike rides annually.
• Develop short-term and long-term business plans to meet participants’ needs.
• Direct daily management of event staff during event day(s).
• Collaborate with other municipalities for the Square 2 Square Bike Ride.
• Manage and track an annual budget of $300,000 and annual revenue of $500,000.
• Prepare and present comprehensive reports for each event, including Post-Event Program Evaluations and Economic Impact Reports.
• Conduct market research within the race management industry.
• Innovate and apply new tactics and branding materials to enhance events.
• Foster cooperation and teamwork among city recreation and non-recreation personnel.
• Build and maintain relationships with community recreation providers and service vendors.

Marketing:

• Lead overall Run Bentonville Brand direction – creative direction, marketing, and PR.
• Engage with local running and cycling leaders to address participant needs.
• Collaborate with Visit Bentonville and other 3rd party partners on marketing strategies.

Sponsorship:

• Develop and implement comprehensive annual sponsorship/grant plans.
• Identify, evaluate, and pursue sponsorship/grant opportunities both locally and nationally.
• Negotiate and secure partnership opportunities with prospective partners.
• Maintain positive relationships with both prospective partners and current sponsors.
• Manage sponsorship agreements, budgets, and tracking mechanisms.
• Create detailed event recaps for sponsors based on their ROI needs.

Operations:

• Create operational plans, maps, run of shows, and event guidebooks for all events.
• Lead a team to ensure successful event execution.
• Coordinate with emergency and non-emergency agencies to ensure participant safety.
• Responsible for ensuring facilities and surrounding grounds remain a safe, clean environment for the public to utilize.
• Develop and maintain a positive relationship with the general public and participants.
• Manage high volumes of incoming calls and emails, providing appropriate solutions and alternatives.

  

SUPERVISORY RESPONSIBILITIES: This position directly supervises (1) part time Recreation Worker daily and up to 10 during event day(s).  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: bachelor’s degree (B. A.) in Park and Recreation Administration or closely related field and four (4) years’ related experience and/or training in race and event management, including supervisory experience, or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Must also have the ability to perform basic budget management.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have and maintain a valid driver’s license, the ability to become a certified First Responder by the American Red Cross and must pass a background security check.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently exposed to outside weather conditions.  The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration.  The noise level in the work environment is usually quiet.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.