Melissa Ayers currently serves as the Director of Business Transformation and Innovation at the City of Burnaby, a position held since July 2025. Prior to this role, Melissa was a Senior Manager at KPMG Canada from July 2022 to July 2025 and previously worked as a Principal at Plateia Planning from August 2018 to July 2022. Earlier experience includes serving as a Community Planner at McElhanney and as a Municipal Planner for Rocky View County. Melissa's consulting background includes providing planning services as a self-employed Planning Consultant from March 2013 to October 2015. Educational qualifications include a Master's of Environmental Design in Land Use Planning and Management/Development from the University of Calgary, a Bachelor of Arts in History from the same institution, and ongoing studies towards a Certificate of Law at Queen's University. Melissa specializes in developing creative solutions to complex land use planning, policy, regulatory, and process challenges for municipalities.
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