Kristen P. is an experienced professional with a diverse background in administrative support and client management. Currently serving as the Senior Clerk of Planning and Development for the City of Chicopee since March 2017, Kristen previously worked at Underwriters Laboratories (formerly STR) as a Project Handler and L1 Technician from March 2011 to November 2016, where responsibilities included managing a global client base and developing certification plans. Kristen also has extensive experience in client services and technical roles at STR and RCN, where responsibilities included project documentation, technical support, and troubleshooting. Holding a degree in Administrative Assisting from Porter and Chester Institute, Kristen's career spans roles that demonstrate proficiency in customer service, technical support, and project management.
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