Brittany Honaker

Brittany Honaker is an experienced IT professional currently serving as an Information Technology Help Desk employee for the City of Covington, Kentucky, since April 2022, where responsibilities include managing incoming IT communications and resolving requests. Prior experience includes working as an Information Technology Support Specialist at Brighton Center, where Brittany resolved issues both remotely and on-site and maintained a donor database. Additional roles encompass a Configuration Technician position at Pomeroy, where device configuration and client communication were key, and various customer service roles, including Barista positions at Eishaus and Kroger. Brittany holds a Bachelor's Degree in Computer/Information Technology Administration and Management from Northern Kentucky University and previously studied Computer Science Engineering at the University of Kentucky. Experience also includes volunteer work at the William E. Durr Library and other roles in hospitality and customer service.