City of Hope
Brian A. is an experienced healthcare professional currently serving as a New Patient Experience Super User at City of Hope since February 2024, where responsibilities include assisting with role-related inquiries and supporting teammates. Previously, Brian held various positions at Robin Healthcare from August 2021 to September 2023, including Medical Scribe and Patient Experience Lead, focusing on documentation, coding, and training. Brian's earlier experience includes roles at Penn State University, such as Back Worker and Student Supervisor at the Berkey Creamery, and earlier positions at Penn State Greater Allegheny as a Classroom Facilitator and Lion Ambassador. Brian holds a Bachelor's degree in Biobehavioral Health from Penn State University and has a strong foundation in healthcare and customer service.
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