Rashad Biggs

Rashad Biggs is an experienced IT professional with a comprehensive background in information technology and support services. Currently serving as IT Manager at the City of Hopewell since October 2017, Rashad Biggs has progressively advanced through roles including Senior Information Technology Specialist and IT Support Specialist, demonstrating expertise in troubleshooting, user management in Active Directory, and network support for a diverse user base. Previous positions include Tier 1 Help Desk Technician at SAIC, where Rashad Biggs provided customer service and technical support, and Field Services Intern at WestRock, focusing on computer installations and troubleshooting. Rashad Biggs holds a Bachelor of Technology in Cyber and Network Security from ECPI University, completed in 2016.