Racim Boudiaf is a Senior Information Technology Business Analyst at Ville de Montréal since April 2021, focusing on business modeling, strategy development, and process improvement. Previously, Racim held roles at Bell as a Business Analyst and AI Conversation Designer, where responsibilities included creating multilingual chatbots and defining business requirements for HR, Sales, and Marketing. Other experiences include serving as a BI Business Analyst at CFORP, a Business System Analyst and Full-stack Developer at Nuagerie, and a Business Development Specialist at π, highlighting expertise in digital transformation and project management. Racim's early career featured positions in product development and IT systems management at Marseille-Provence 2013 and the University Paul Sabatier. Racim holds multiple degrees and certifications in business analysis and information technology, including a Certificate in Business Analysis from HEC Montréal and a Master’s degree in e-Technical Writing.
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