Carla Henderson

Carla Henderson is a Senior Business Systems Analyst with significant experience in analyzing business processes and implementing technology solutions. Currently employed by the City of Pasadena since November 2020, Carla focuses on identifying opportunities for business process improvement through software analysis. Previously, from October 2015 to November 2020, Carla served as a Systems Procedures Analyst for the County of San Bernardino, where responsibilities included developing project timelines and conducting requirements gathering sessions. Carla's career began at Kraco Enterprises, LLC, where roles included Human Resources Generalist and Payroll and Accounting Specialist, emphasizing HR system maintenance and payroll accuracy. Carla holds a Bachelor of Arts in Political Science from the University of California, Riverside, and a Certificate of Achievement in Applications Software from Los Angeles City College.