Raymi Santos

Raymi Santos is a skilled IT professional with extensive experience in network operations and system support. Currently serving as a Network Operations Analyst for the City of Providence since August 2017, Raymi has previously held roles as a System Technician Specialist at Atos and a System Technician Specialist at Xerox from 2014 to 2017. Earlier experience includes a position as an IT Operations Analyst at Schneider Electric from 2007 to 2014. Raymi's expertise encompasses upgrading laptops and desktops, troubleshooting various hardware, utilizing Remedy Help Desk Software, and asset tracking across North America. Raymi is Dell and HP certified and proficient in remote desktop software. Educational credentials include studies at the Community College of Rhode Island from 2003 to 2006.