Michael Smith is a seasoned Information Services Analyst with extensive experience in enterprise applications, system management, and technical support. Currently serving as the Senior Information Services Analyst for the City of Rancho Cucamonga, Michael supervises the Enterprise Applications division, overseeing the implementation and maintenance of key applications such as Workday and Telestaff. Prior experience includes a role as Senior System Analyst with the City of Riverside, where responsibilities encompassed managing critical infrastructure for power generation plants and coordinating the migration to Microsoft 365. Michael's career began at Xerox, where supervision and desktop support were prominent, and includes technical support roles aimed at enhancing operational efficiency. Michael holds a B.A. in Business Administration from Cal State University, San Bernardino.
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