Katie Ferland

Katie Ferland has a diverse work experience in economic development and business services. Katie currently works at the City of Richmond, where they have held roles such as Director of Business Services and Manager of Economic Development. In these positions, Katie has led teams and implemented initiatives focused on customer service modernization, digital transformation, and continuous process improvement. Katie has also developed partnerships and implemented policies and programs to support the growth and resilience of the local economy and business community. Prior to their work at the City of Richmond, Katie worked at the Nanaimo Economic Development Corporation as an Economic Development Coordinator, where they were responsible for business retention and expansion, sector development, and marketing and communications. Katie also worked at the City of Nanaimo, where they held roles in economic development and finance, HR, and legislative services. Throughout their career, Katie has demonstrated strong skills in research, analysis, communications, and event planning.

Katie Ferland has pursued various educational qualifications over the years. In 2018, they obtained a Data Analytics Certificate from BrainStation. From 2013 to 2018, they studied at Capilano University and achieved a Certificate in Local Government Administration, specializing in Public Administration. During the period from 2015 to 2017, they pursued a Diploma in Business Administration at Thompson Rivers University, focusing on Business Administration. In 2009 and 2011, they attended the University of Waterloo and earned a Certificate in Economic Development. Lastly, in 2003 and 2004, they received a Certificate in Applied Business Technology from Vancouver Island University.