Leticia Cueto

Leticia Cueto is a seasoned customer service professional with extensive experience in both public service and banking. Since April 2018, Leticia has served as a Customer Service Representative for the City of South Gate, excelling in technical support, data analysis, utility billing issue resolution, report preparation, and managing utility payments. Previously, Leticia worked at JPMorgan Chase & Co. from March 2011 to 2018, advancing from Lead Teller to Personal Banker, where responsibilities included branch marketing, managing confidential information, and assisting customers with specialized financial needs. Leticia's early career included a role as Lead Sales Representative at Gymboree, highlighting skills in customer engagement and merchandise organization. Academically, Leticia holds a Master of Public Administration from California State University, Northridge, and a Bachelor of Arts in Psychology from California State University, Los Angeles.