David Pantano

David Pantano is a seasoned Management Consultant specializing in Strategy, Portfolio, and Performance Measurement at the City of Toronto since August 2005. In this role, David oversees the Information and Technology Portfolio of projects, providing strategic direction and investment prioritization. Previously, David held leadership roles as Senior Vice President at Research Strategy Group and Vice President at Market Probe Canada. A strong educational background includes a Master's Certification in Communication from York University, various ITIL credentials, and extensive studies at Humber College. David possesses a wealth of experience in performance measurement, process improvement, and quality assurance, emphasizing customer satisfaction and organizational productivity.