Kseniya Z

Kseniya Z is a seasoned SAP Release Management Lead currently employed by the City of Toronto since February 2023, specializing in managing system changes and facilitating major upgrades across various SAP products. With a background that includes extensive experience in incident management at OneSpan and a prior role at the City of Toronto where 60+ successful Go-lives were led, Kseniya demonstrates strong proficiency in SAP Solution Manager, ITSM configuration, and user training development. An academic background in Mathematics and Computer Science from Belarusian State University further supports Kseniya's technical expertise, which encompasses skills in SQL querying, CRM customization, and various project management tools.