Nisha Sharma is a management consultant at the City of Toronto since September 2023, providing support in developing and implementing technology strategies within the Technology Services Division. Previous experience includes roles as a Senior Manager at Loblaw Companies Limited, Process Design Consultant at Stymiest and Associates, and VP Projects at MCC - Management Consulting Concordia, where responsibilities encompassed project management and process improvement. Nisha's extensive background includes significant positions at Accenture, where responsibilities ranged from project team lead to analyst roles, enhancing operational efficiencies and troubleshooting critical issues. Educational qualifications include a Graduate Diploma in Business Administration from Concordia University, an Executive Program for Young Managers from the Indian Institute of Management, Calcutta, and a Bachelor of Technology in Computer Engineering from SVKM's Narsee Monjee Institute of Management Studies.