Shivam Mishra is a seasoned Business Analyst currently employed by the City of Windsor since October 2023, specializing in the design, development, and implementation of corporate-wide business solutions. Previously, Shivam held positions such as Claims Coordinator at Global Excel Management Inc. and QualDev Lead at Aeris Communications, where significant contributions included enhancing operations through data analytics and leading cross-functional teams to improve product efficiency. Additional experience includes a Senior Consultant role at Deloitte India, focusing on operational improvements in the public sector, and early career development as a Software Engineer at Wipro, emphasizing system integration for banking products. Shivam is pursuing an Executive MBA in Organizational Leadership from the DeGroote School of Business, bolstered by a postgraduate diploma in International Business and a Bachelor's degree in Electronics and Communications Engineering.
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