The Aviation Training and Instruction team at CityJet is responsible for ensuring that all crew members are thoroughly trained in safety protocols, emergency procedures, and customer service standards. They provide specialized instruction across various areas, including cabin crew operations, crew resource management (CRM), and aviation medicine, to maintain the highest levels of competency and compliance within the airline. By utilizing both ground-based and simulator training, this team plays a vital role in enhancing the skills and readiness of CityJet's personnel, contributing to the overall safety and quality of service in the airline's operations.