Pablo Gómez

Pablo Gómez is an experienced leader currently serving as the Head of Customer Services at Ciudadela, where they focus on enhancing customer experience. With a robust background in Customer Service and Telesales, they have previously held significant roles, including Director of Operations at Tessi Iberia and Director General at Unitono Contact Center. Their expertise lies in optimizing lead management and sales productivity, achieving notable results such as a 4x sales increase. Pablo holds a degree in Ingeniero Superior de Montes from the Universidad Politécnica de Madrid and has furthered their education with a specialization in Digital Marketing from ThePowerMBA.