Nicholas Ratcliffe

Nicholas Ratcliffe has accumulated extensive experience in the field of Information Technology. Nicholas currently holds the position of Director of Information Technology at Civic News Company, where they focus on enhancing organizational efficiency and security. Nicholas'sresponsibilities include managing a growing technology budget, overseeing technology support services, conducting vendor evaluations, contract negotiations, and project management. Nicholas is also skilled in developing and implementing comprehensive cybersecurity awareness programs.

Prior to their current role, Nicholas worked as an IT System Engineer at Wesley House Family Services from 2015 to 2022. In this position, they directed security operations, managed a secure technology infrastructure, and provided advanced IT support for employees across multiple locations. Nicholas also served as the Information Security Officer for the organization.

Nicholas also has experience working as an Information Technology Network Administrator at Jackson County Public Schools from 2019 to 2020. Before that, they worked as a Sr. Technical Advisor at Apple from 2014 to 2015, an IT Manager at Aeroflow Healthcare from 2012 to 2013, and a Network Analyst at Windstream in 2012.

Nicholas began their career at Verizon as a Tech Support Coordinator from 2008 to 2012 and gained early experience as a Network Associate (Internship) at The Foundation for Evangelism from 2006 to 2008.

Overall, Nicholas Ratcliffe's work experience showcases their expertise in Information Technology, emphasizing their abilities in security, infrastructure management, and IT support.

Nicholas Ratcliffe completed a Certificate in Information Technology from Fayetteville Technical Community College in 2012. Prior to that, they obtained a High School Diploma from Tuscola High School. In terms of additional certifications, they obtained a Certified Information Systems Security Professional (CISSP) certification from (ISC)² in March 2022 and a Systems Security Certified Practitioner (SSCP) certification from (ISC)² in June 2020. Nicholas also holds certifications in A+ from CompTIA and various certifications from Microsoft including MCITP: Enterprise Support, MCSA, and MCTS. The specific months and years of obtaining the A+ certification and Microsoft certifications are not provided.