Nigel K.

Nigel K. is a highly experienced Senior Service Delivery Manager with a background in IT customer support and service management. Nigel has worked for various companies such as Civica, B&CE, Equiniti, Haringey Council, Comtec Enterprises Ltd., ACE European Group, XL Leisure Group, Thales, The Caravan Club, and Kogo Ltd. Nigel has a strong track record of setting KPIs, leading end user support functions, participating in CAB meetings, and implementing self-service portals. Nigel is known for their excellent communication skills, leadership abilities, and strategic planning in improving technical services.