Gary Lyla is the current director at CIVICORPS. Prior to this, Gary was a customer success manager at Synopsys Inc from January 2020 to December 2020. In this role, Gary managed a $2.5M book of business and achieved a 107% renewal quota in Q2 2020. Gary also closed multiple year-long renewal deals. From January 2019 to December 2019, Gary was a customer success manager at Kelvin Inc. However, the company restructured and pivoted to selling via partner channels during this time. Prior to that, Gary worked as a program manager at Google from January 2014 to December 2018. In this role, they led a team of 12 account managers in the Americas, EMEA, and APAC through a strategic customer retention program. Gary also created, planned, and executed multiple programs designed for account retention and incremental revenue. Furthermore, Gary managed a $1M book of business while leading the Global Customer Care Program team. Finally, Gary has experience as a business analyst from their time at Blackstone Technology Group from January 2013 to December 2014.
Gary Lyla's educational career includes a Master of Science in Electrical Engineering from Boston University and a Bachelor of Science in Electrical Engineering from Boston University.