Danny Long is a seasoned Technical Support Engineer II at CivicPlus, with a comprehensive background in technical support, quality assurance, and content development since joining the company in July 2013. In this role, Danny coaches and mentors new staff while resolving client issues through various communication channels. Previous positions include Technical Support Engineer, Tier I and Software Test Analyst, where problem-solving and quality assurance were key responsibilities. Before CivicPlus, Danny gained valuable experience at The Home Depot, serving as a Lead Generator and Plumbing Sales Associate. Danny holds a Bachelor of Science in History from Kansas State University.
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