Mike Smith has over 17 years of experience in support and training roles, currently serving as the Manager of Support at CivicPlus since July 2006, where responsibilities include overseeing the support team. Prior to CivicPlus, Mike held the position of Training Department Manager at Alorica from January 2004 to July 2006, managing training for the inbound call center. Mike's educational background includes studies at Baumholder from 1989 to 1992.
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