Alorica provides customer management solutions that span the entire customer lifecycle.

Outsourcing

Alorica

Alorica's headquarters in Irvine, CA, United States

Co-CEOs

Max Schwendner

Mike Clifton

Rainerio Borja

Maddie Kunik

Dan Montenaro

Jay King

Scott Sexton

Andy Lee

This department is responsible for assisting customers with inquiries, resolving issues, and providing guidance on products or services.

Customer Support

This department oversees and optimizes daily operational processes to enhance efficiency and productivity.

Operations Management

This department is responsible for sourcing, recruiting, and managing the hiring process to attract and secure qualified candidates for various positions within the organization.

Talent Acquisition

This department provides assistance and solutions for technical issues faced by customers.

Technical Support

This department oversees and coordinates management functions to ensure efficient team operations.

Management Operations

This department focuses on enhancing customer satisfaction and engagement through effective support and communication.

Alorica

Org chart

Board & advisors

Teams

Customer Support

Operations Management

Talent Acquisition

Technical Support

Management Operations

Customer Experience

Offices

Alorica

Org chart

Board & advisors

Teams

Customer Support

Operations Management

Talent Acquisition

Technical Support

Management Operations

Customer Experience

Offices

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