Alorica provides customer management solutions that span the entire customer lifecycle.

Outsourcing

Alorica

Alorica's headquarters in Irvine, CA, United States

Co-CEOs

Max Schwendner

Mike Clifton

Rainerio Borja

Scott Sexton

Jay King

Dan Montenaro

Shawn Stacy

Joyce Lee

Andy Lee

This department is responsible for assisting customers with inquiries, resolving issues, and providing guidance on products or services.

Customer Support

This department oversees and optimizes daily operational processes to enhance efficiency and productivity.

Operations Management

This department is responsible for sourcing, recruiting, and managing the hiring process to attract and secure qualified candidates for various positions within the organization.

Talent Acquisition

This department oversees and coordinates management functions to ensure efficient team operations.

Management Operations

This department manages employee relations, recruitment, training, and organizational development to support workforce effectiveness.

Human Resources

This department is responsible for ensuring that products and services meet established quality standards and comply with regulatory requirements.

Alorica

Org chart

Board & advisors

Teams

Customer Support

Operations Management

Talent Acquisition

Management Operations

Human Resources

Quality Assurance

Offices

Alorica

Org chart

Board & advisors

Teams

Customer Support

Operations Management

Talent Acquisition

Management Operations

Human Resources

Quality Assurance

Offices

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