Civilla
Andre Francisco currently serves as Principal Content Designer at Civilla, leading the strategy and execution of content design since October 2024. Previously, Andre held the position of Director of Communications at Ad Hoc LLC from April 2019 to October 2024, overseeing internal and external communications for a significant federal contractor. Notable experiences include leading outreach efforts at GSA and 18F, where Andre developed communication strategies for various federal teams. Early career roles include producing online campaigns for the Project On Government Oversight and teaching English and history at both a high school and an immersion school in South Korea. Andre began professional experiences as an intern with Naples Daily News and Minneapolis St. Paul Magazine. Andre holds a B.S. in Newspaper Journalism from Northwestern University.
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Civilla
Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.