Together, we make your tomorrow better.

Founded in 2000, Claim Central Group is a global claims solution business that provides insurance claim services and technology to make managing claims easier. 

We are trusted by many leading insurers, brokers and underwriters globally.
Headquartered in Sydney, Australia, we have global offices in the United States, New Zealand and South Africa.

Our brands include:

Claim Central Property - Manages the restoration, assessment and repair of properties for BAU and catastrophe insurance claims.

Helio Restoration - Provides mitigation and restoration services Australia-wide for residential, strata and commercial property claims.

Hello Claims - Manages the assessment and repair of motor vehicle claims.

Wilbur - A modular and connectable SaaS platform for insurance claims.

Livegenic - A virtual claims collaboration app that connects stakeholders remotely via mobile devices. 

Claim Central Group was recognised as the Australian Financial Review’s 7th Most Innovative Company in 2020, Insurance Business Service Provider of the Year 2021, Insurance Innovator of the Year in the Fintech Business Awards 2019, a finalist in FinTech Australia’s Finnies Awards 2019 and winner for New Product Innovation in the Australian Business Awards 2017. 

For more information on Claim Central Group, visit: www.claimcentralgroup.com.au 



Insurance

Property Development

Claim Central Group

Claim Central Group's headquarters in Haymarket, Australia

Jeff Pryde

Malcolm Pascoe Mbus It

Dr Jodie Lowinger

Craig Lancaster

Jack Doughan

Sean Coulter

Briony Chu

Matthew Bezzina

Mark Bell

This department manages the supervision and coordination of technical building operations and repairs.

Building Operations

This department oversees the evaluation and processing of insurance claims to ensure accurate and timely resolutions.

Claims Management

The Claims Management Team at Claim Central Group is responsible for overseeing and facilitating the claims process for property and commercial losses. This team consists of specialized roles, including property claims adjusters and assessors, who collaboratively assess damages, estimate repair costs, and ensure efficient claim resolutions. By leveraging innovative technology and expert knowledge, they strive to provide exceptional service and support to clients, enhancing overall customer satisfaction throughout the claims experience.

Claims Management Team

This department manages relationships with clients and oversees their engagement with the organization.

Client Relations

This department manages financial reporting and asset valuation activities.

Finance and Assessment

This department focuses on enhancing organizational performance through continuous improvement strategies and coaching for leadership.

Claim Central Group

Org chart

Teams

Building Operations

Claims Management

Claims Management Team

Client Relations

Finance and Assessment

Performance Improvement

Offices

Claim Central Group

Org chart

Teams

Building Operations

Claims Management

Claims Management Team

Client Relations

Finance and Assessment

Performance Improvement

Offices

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