ClaimFox, Inc.
Carol A. has extensive experience in customer service and collections, currently holding the position of Collections Coordinator at ClaimFox, Inc. since April 2016, while also serving as Team Lead for Customer Relations and Team Support Specialist. Prior to this role, Carol A. worked at FedEx Office from June 2006 to April 2016 as a Customer Service Associate, focusing on multitasking in a shipping environment. Carol A. pursued an Associate of Arts degree at Suffolk County Community College during 2014 to 2015 and has additional education from Hillsborough Community College.
ClaimFox, Inc.
ClaimFox fulfills requests for copies of claim files so that you don’t have to—freeing you from inefficient processes and labor-intensive tasks. Insurers receive requests every day for copies of their claim files. These can be simple request letters, medical authorizations, and subpoenas from claimant attorneys, defense attorneys, adverse carriers, third-party record retrieval companies, workers’ compensation boards, and other sources. Fulfilling these requests is something you don’t always have the time to complete. ClaimFox manages this entire function on your behalf. Is it secure? Yes! In fact, we pride ourselves on our commitment to our clients’ data security and privacy. We are ISO 27001-compliant to ensure that you are fully protected with legal, physical, and technical controls to manage your information risk. We already fulfill tens of millions of pages annually so we have proven that we have the experience to guarantee the most efficient process from start to finish, completely relieving you from the hassle of doing it yourself. With extensive expertise and experience with major carriers, ClaimFox’s proven effective and efficient solutions are fully customized to meet our client’s specific needs. Our experience and focus in the industry allows us to intuitively adapt the solutions we provide for our clients’ evolving needs and outcome.