Nicola Jones

Nicola Jones is an experienced professional in the claims and support services sector, currently serving as the Head of Support Services at Claims Consortium Group since March 2023. Previously, Nicola held multiple roles at Davies Group from April 2014 to March 2023, including Customer Relations Team Manager and Auditor Coach, as well as various positions that involved oversight of claims handling and team leadership. Nicola's career at Davies Group Loss Adjusters spanned from October 2005 to April 2014, where responsibilities included Claims Coordinator and Claims Handler.