Owen Pugh

With a focus on operational excellence and over 15 years’ experience in regulated industries, Owen brings a wide range of specialisms to the team. These include the management of both inhouse and outsourced claims and contact centre operations, account and supplier management, resource planning and the application of data and MI. As Managing Director of Property Claims, Owen oversees all the Group’s non-adjusting Property Claims services including; Validations, Repairs, TPA, Out of Hours and Network Services.