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Natalka Kaszczij

Director, Client Services at ClaimSecure Inc.

Natalka Kaszczij has over 30 years of work experience in various roles and industries. Natalka worked at ClaimSecure Inc. from 2009, serving as the Director of Client Services. In this role, they managed a large number of clients and cardholders while processing claims worth $1.2 billion.

From 2006 to 2009, Natalka worked at Manulife Financial, where they held two managerial positions. As the Manager of Client Support and Inforce Illustrations, they provided strategic leadership to multiple teams and ensured exceptional service quality for three channels. Natalka also served as the Manager of Actuarial Support and Illustration Services.

Prior to their time at Manulife, Natalka worked at Genisys Management Solutions as the Director/Manager, leading the delivery of new business services for five insurance clients. Natalka optimized customer service efficiency and quality through key performance indicators.

From 1997 to 2002, Natalka was a Manager at Foresters, where they provided effective leadership to operational teams for a class action lawsuit settlement project. Natalka administered 90,000 complex claims and facilitated the payout of an estimated $100 million in benefits.

At TD Life Insurance Company, Natalka was a Supervisor of Administration, overseeing various administrative activities and ensuring high levels of customer service while maintaining cost-effective operations.

Natalka's work experience at NN Financial from 1986 to 1996 involved holding various positions.

Overall, Natalka Kaszczij's work experience showcases their strong leadership skills, strategic thinking, and ability to effectively manage teams and deliver exceptional results.

Natalka Kaszczij obtained a Bachelor of Applied Arts degree in Urban and Regional Planning from Ryerson University. No specific start or end dates were provided for this educational experience.

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Previous companies

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Timeline

  • Director, Client Services

    November, 2009 - present