Luis Ernesto Gómez Bertrand

Luis Gutierrez is an experienced customer service and sales professional with a strong background in client relationship management. Currently working as a Customer Service Agent at Warnes Buenos Aires since March 2022, Luis focuses on customer attention and loyalty, as well as managing orders and supplier payments. Previously, as a Sales Development Representative at Rostan from April 2018 to September 2021, responsibilities included guiding and advising clients through virtual channels, closing sales, and managing product inventory. Proficient in CRM software, Zendesk, Trello, and Pipedrive, Luis recently completed a QA Manual Tester degree from EducacionIT in April 2024 and holds a Bachillerato in social sciences from Colegio Padre Alcalá, earned in August 2016.