Vinícius M. is an E-commerce Specialist with a strong background in customer experience, customer success, and data analytics. They have held various roles, including Senior Customer Support and Customer Excellence Analyst at VTEX, and have been an integral part of project analysis and implementation in a leading Brazilian e-commerce platform during their tenure at Ciashop by TOTVS. Currently, Vinícius serves as a Solutions Architect for E-commerce at CLAMED Farmácias, leveraging their expertise in e-commerce solutions. Vinícius also completed a postgraduate degree in Project Management at FAE Centro Universitário.
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