Lee Dawson

Lee Dawson serves as the Service Assurance Shift Team Leader at Claranet since September 2016, overseeing a team of engineers dedicated to meeting customer needs, optimizing productivity, and ensuring adherence to service level agreements. Prior experience includes roles such as Technical Service Desk Engineer at Easynet Global Services, and various customer-facing positions at Tesco PLC and PC World Business, where responsibilities encompassed technical support, account management, and training. Lee possesses a strong educational background with an HND in Computing and qualifications in Information Technology and Electronics for Engineering from Weston-Super-Mare Technical College.