Laure Defond

Laure Defond is a professional with experience in CRM project management and marketing operations. Laure has worked at Groupe Clarins as a Senior Manager CRM Projects, Retail and Data Europe, and previously at Fnac Darty as a CRM Manager Europe. Laure also has experience as a Chargée d'opérations Marketing Interactif at 1000mercis. Laure holds a Master's degree in International Business from Grenoble Ecole de Management and a Bachelor's degree from the University of Warwick - Warwick Business School. Laure's expertise includes CRM tool integration, customer lifecycle implementation, database fusion, campaign management, and data analysis.