Mathieu Trompette

Mathieu Trompette is an experienced professional in CRM and customer care, currently serving as the Head of CRM & Customer Care at Clarins SA Switzerland since September 2020, where responsibilities include defining and implementing the omnichannel CRM strategy. Prior to this role, Mathieu held various positions at Clarins, focusing on eCRM project management and strategy development for EMEA markets. Experience also includes working for luxury brands such as Parfums Christian Dior, Berluti, and Boucheron, managing CRM initiatives, loyalty programs, and digital projects. Mathieu's educational background includes a Master of Science in Marketing from IÉSEG School of Management and a graduate program in Global Studies from Sophia University.