Erika H.

Quality Analyst/client Solutions Lead at Clario

Erika H. has a diverse work experience in the field of clinical research. Erika began their career as a Clinical Research Coordinator at The Retina Institute in 2013 and worked there until 2017. Erika then moved on to Washington University in St. Louis and served as a Clinical Research Coordinator from 2017 to 2018. In 2018, they joined St. Luke's Hospital as a Clinical Research Coordinator and worked there until 2021. Erika then transitioned to Clario in 2021, where they currently hold the position of Client Solutions Lead. In this role, they are responsible for addressing customer satisfaction and technical issues related to solution design. Erika works closely with clients to establish and enforce design standards, approve solution configurations, and develop client-specific design templates. Additionally, they ensure consistency in design practices across deliverables and provides guidance to study teams. Erika also collaborates with other account managers for alignment between design approach and client-level requirements. Throughout their career, Erika has gained extensive experience in study management and has played a crucial role in the planning, setup, monitoring, and closeout phases of various clinical research studies.

Erika H. obtained their Bachelor of Science (BS) degree in Biology with a major in Biology, General from Southeast Missouri State University. Erika attended this university from 2007 to 2010.

Erika recently completed their Master of Business Administration (MBA) degree in Business Administration and Management, General from Maryville University of Saint Louis. Erika attended this university from 2020 to 2022.

In addition to their formal education, Erika has obtained several certifications. These certifications include "Asking for Feedback as an Employee," "Coaching Yourself to Career Success," "Develop a High-Performance Mindset," and "Speaking Confidently and Effectively." Erika received these certifications from LinkedIn, with the most recent certification being obtained in August 2022.

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