John Swain

John Swain has extensive experience in customer service and accounts management within the housing sector. Currently serving as a Customer Accounts Specialist at Clarion Housing Group since November 2017, John Swain also held a secondment as an Available Homes Officer. Prior experience includes roles at Affinity Sutton as a Contact Centre Advisor, where John Swain dealt with one of the largest providers of affordable housing in England. Other notable positions include Client Account Manager at Atlantic Umbrella Company and Edenred (UK Group), and several roles at Accor Services / Edenred, including Account Executive and Regional Business Manager. John Swain began a career in customer service as Customer Services Team Leader at Broomleigh Housing Association and Communications Officer at the Metropolitan Police. Educational background includes attendance at Bonus Pastor.