Richard Wilson

Richard Wilson possesses extensive experience in IT support roles, currently serving as an IMS Desktop Support Analyst at Clarion Housing Group since November 2016, where responsibilities include responding to user calls and assisting with IT projects. Prior experience includes serving as an IMS Support Analyst at Affinity Sutton from November 2013 to November 2016, managing first-line helpdesk support. Richard also held the position of Service Desk Team Leader at Bravura Solutions, where functions involved client interactions and service delivery within an ITIL framework, alongside earlier roles in service desk support and facilities management. Richard's career began at Mitchells & Butlers as an Assistant Manager. Educational background includes GCSEs obtained from St Mary's RC High School.