Frank Siu

Frank Siu has a diverse work experience in the healthcare industry. Frank is currently employed as a Customer Success Manager at Claritas Rx since 2021. Prior to this role, Frank worked at CareMetx, LLC from 2016 to 2021, holding various positions. Frank served as an Operations Manager, overseeing teams responsible for patient enrollment and specialty therapies. As a Program Supervisor, Frank managed a team and collaborated with the client's Regional Business Director to address therapy access issues. Frank also worked as a Team Lead, assisting patients with rare diseases in accessing specialty medications, resolving refill issues, and supporting Case Managers.

Before joining CareMetx, LLC, Frank worked at Lash Group from 2004 to 2016. Frank started as a Reimbursement Counselor, verifying insurance benefits for specific treatment areas. Later, they became a Case Manager, managing a territory of patients with rare diseases and collaborating with clinics and specialty pharmacies. As a Team Lead at Lash Group, Frank expanded their responsibilities to include training new hires, delegating projects, and providing guidance within their team.

Overall, Frank Siu has extensive experience in customer success, operations management, program supervision, team leadership, and reimbursement counseling in the healthcare industry.

Frank Siu attended City College of San Francisco from 1999 to 2001, where they did not earn a degree or specialize in any particular field of study. Frank then went on to pursue a Bachelor's Degree in Economics at the University of California, Davis from 2001 to 2004.