Andrea Sherman

Andrea Sherman is a seasoned professional with extensive experience in client success and operations management across various companies. Currently serving as a Client Success Analyst at Clarity Software Solutions, Inc., Andrea monitors production processes and communicates with clients about service changes while managing production issues. Previously, Andrea was an Account Manager at Fulfillment Works, LLC, ensuring efficient fulfillment project execution. At BM Technologies, Inc., Andrea excelled as Admin Support Operations Manager/Relationship Manager, addressing client concerns and leading technical support initiatives. Andrea’s career began at Higher One, where roles progressed from Customer Care Agent to Operations Manager, emphasizing process documentation and client support. Andrea holds a Bachelor of Science in Health Services from Quinnipiac University and an Associate of Science in Radiologic Technology.